The hotel features a wide variety of excellent food options. They provide wheelchair accessible rooms equipped with super comfortable beds. Guests can enjoy a lovely terrace with nice views, and the staff is attentive to everyone's needs.

It took only 5 minutes to walk to King Street Shops bus stop. The room I had was reasonably large with a nice terrace overlooking the volcanoes and the staff was affable👍😀❤

loved the place, it was comfy and worked for me. the breakfast offered a wide range of delightful meals. location: the hotel was short walk to the old town, the airport and the plaza. its service was great. could use their free parking. the whole experience was perfect 10/10.

This hotel was very clean, the staff were excellent and polite, and it's conveniently located near the old town and plaza, with the airport not too far away.

The food was delightful, and I have wonderful memories from my trip. Everything was brand-new, and I truly appreciated my stay. the rooms were fantastic, featuring a beautiful view and a lovely terrace overlooking the volcanoes—just what I needed!

The hotel is located in a peaceful area, near a clinic, making it perfect for families with kids. the rooms are spotless with large bathrooms, comfortable beds, and a nice view. the staff is extremely friendly and available to help with everything. Breakfast is delicious and the restaurant is well-maintained.

Some rooms have poor lighting, making it hard to read at night.

This hotel truly exceeded our expectations in every way. The attention to detail was impeccable, from the spotless and spacious rooms with a nice view to the friendly and helpful staff. We were particularly impressed with the terrace overlooking the volcanoes, a perfect spot to relax and unwind. The breakfast provided was delicious and the value for money was unbeatable. Additionally, the hotel's location was conveniently close to both the airport and the old town, making it easy to explore the city.

All was fine, no improvements needed.

Great welcome gift and they offer laundry services. Convenient location near a quiet clinic. The hotel is pretty new and tidy compared to its neighboring hotels in the city.

The hotel was a noisy and uncomfortable experience overall. Party music was blasting until late at night and construction around the hotel made it difficult to get any rest.

This hotel is a great value for the price, especially considering the nice terrace overlooking the volcanoes. The staff are extremely friendly and provide excellent service. The location is pretty close to the airport, making it convenient for travelers. The breakfast is delicious and offers a good variety of options.

All was just fine, nothing to complain about.

We had a great stay at this hotel in this city. The hotel facilities were new and clean, and the room was spacious and quiet with a nice view. The staff was friendly, professional, and helpful, making us feel welcome and home. We also enjoyed the delicious food at the hotel restaurant and appreciated the arranged transfer and laundry service.

Nothing all excellent.

The hotel's attention to detail is exceptional, from the refreshing fruit drink upon arrival to the efficient laundry service. They even organized a last-minute tour to Colca Canyon for us. The staff at this hotel goes above and beyond to ensure guests have a comfortable stay.

All was perfect.

We were warmly welcomed with a refreshing fruit drink. The staff is knowledgeable and caring, especially Milagros and Gloria. The hotel has impressive architecture and tasteful details. The spacious and well-equipped bathroom is a delight. The comfortable bedroom has everything we needed. The restaurant offers amazing food and the dining room has a nice terrace with volcano views. The hotel provided excellent service, including laundry and tour arrangements.

All good.

Got a free drink on arrival and laundry service was prompt. Located near the main attractions - easy to visit. the room was comfortable and the WiFi was good.

The food was below par. Although breakfast was decent, the other meals, particularly dinner, were disappointing.

From the moment we entered the lobby, we knew we were in for a perfect stay. The room was spotless, spacious, and had a beautiful view. The beds were incredibly comfortable, and the large bathroom and big wardrobe added to the overall convenience. The restaurant served amazing food, albeit a bit pricey. The staff, especially Milagros and Gloria, were warm, knowledgeable, and went above and beyond to make us feel welcome. The hotel's infrastructure, with its stone and glass design, was impressive. The bathroom was a delight, and the bedroom had everything we needed. The dining room on the fifth floor with its terrace overlooking the volcanoes was also a great spot. Despite a lack of heat in the rooms, the staff quickly solved this issue by providing us with a portable electric heater. The only drawback was the dim lighting in the room, making it difficult to read, but it was manageable. The hotel is located not too far from the city center, but beware of taxi drivers who may overcharge. I highly recommend this hotel for its excellent customer service, comfort, and incredible staff.

From the moment we walked into this hotel, we were impressed with the luxurious decor and amenities. Our spacious room was well-appointed with exclusive amenities such as a spa bath and a balcony with a stunning view. the hotel's spa and wellness center provided the perfect spot for relaxation, boasting a sauna, Jacuzzi, full body massage, and a sun terrace.

this did not significantly impact our overall experience at the hotel.